由於EXCEPTION_ACCESS_VIOLATION我的公司軟件不會運行

我一直試圖讓我的公司軟件（HP Operations Orchestra）在重新安裝很多次後運行，但是我無法將其打開。相反，它產生在其目錄中的錯誤日誌文件，其中包含此：由於EXCEPTION_ACCESS_VIOLATION我的公司軟件不會運行

# 
# A fatal error has been detected by the Java Runtime Environment: 
# 
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000007753fb75, pid=11308, tid=10292 
# 
# JRE version: 6.0_18-b07 
# Java VM: Java HotSpot(TM) 64-Bit Server VM (16.0-b13 mixed mode windows-amd64) 
# Problematic frame: 
# C [ntdll.dll+0x4fb75] 
# 
# If you would like to submit a bug report, please visit: 
# http://java.sun.com/webapps/bugreport/crash.jsp 
# 

--------------- T H R E A D --------------- 

Current thread (0x000000000076c800): JavaThread "main" [_thread_in_Java, id=10292, stack(0x0000000002960000,0x0000000002b60000)] 

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff 

Registers: 
EAX=0x0000000002b5c228, EBX=0x0000000000000002, ECX=0x0000000002b5c2f8, EDX=0x0000000002b5c268 
ESP=0x0000000002b5c218, EBP=0x000007fee06cbe90, ESI=0x0000000000000020, EDI=0x0000000000000000 
EIP=0x000000007753fb75, EFLAGS=0x0000000000010202 

Top of Stack: (sp=0x0000000002b5c218) 
0x0000000002b5c218: 0000000000000202 00000000774facb9 
0x0000000002b5c228: 000007fffffdb000 0000000005dc6ab8 
0x0000000002b5c238: 000000006d929986 000000000076cd10 
0x0000000002b5c248: 0000000000000002 0000000048833800 
0x0000000002b5c258: 0000000048835620 0000000000000000 
0x0000000002b5c268: 0000000002b60000 0000000002b50000 
0x0000000002b5c278: 0000000502b50000 0000000200000003 
0x0000000002b5c288: 00000000486e90d0 000000004872c7b0 
0x0000000002b5c298: 0000000002b5caa0 0000000002be8504 
0x0000000002b5c2a8: 0000000002be7350 0000000000000000 
0x0000000002b5c2b8: 0000000000000000 0000000002b5caa0 
0x0000000002b5c2c8: 0000000002b5ca70 0000000002b96f7a 
0x0000000002b5c2d8: 0000000002b96f10 0000000000000000 
0x0000000002b5c2e8: 0000000000000000 0000000002b5ca70 
0x0000000002b5c2f8: 0000000002b5cb40 0000000002b65ae2 
0x0000000002b5c308: 0000000002b64e90 0000000000000000 

Instructions: (pc=0x000000007753fb75) 
0x000000007753fb65: 00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00 
0x000000007753fb75: 0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29 


Stack: [0x0000000002960000,0x0000000002b60000], sp=0x0000000002b5c218, free space=7f00000000000000000k 
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) 
C [ntdll.dll+0x4fb75] 

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) 
v blob 0x0000000002b9703f 
j java.util.jar.Attributes.putValue(Ljava/lang/String;Ljava/lang/String;)Ljava/lang/String;+13 
j java.util.jar.Attributes.read(Ljava/util/jar/Manifest$FastInputStream;[B)V+301 
j java.util.jar.Manifest.read(Ljava/io/InputStream;)V+291 
j java.util.jar.Manifest.<init>(Ljava/io/InputStream;)V+28 
j java.util.jar.JarFile.getManifestFromReference()Ljava/util/jar/Manifest;+60 
j java.util.jar.JarFile.getManifest()Ljava/util/jar/Manifest;+1 
j java.util.jar.JarFile.maybeInstantiateVerifier()V+70 
j java.util.jar.JarFile.getInputStream(Ljava/util/zip/ZipEntry;)Ljava/io/InputStream;+1 
j sun.misc.JarIndex.getJarIndex(Ljava/util/jar/JarFile;Lsun/misc/MetaIndex;)Lsun/misc/JarIndex;+34 
j sun.misc.URLClassPath$JarLoader$1.run()Ljava/lang/Object;+80 
v ~StubRoutines::call_stub 
j java.security.AccessController.doPrivileged(Ljava/security/PrivilegedExceptionAction;)Ljava/lang/Object;+0 
j sun.misc.URLClassPath$JarLoader.ensureOpen()V+15 
j sun.misc.URLClassPath$JarLoader.<init>(Ljava/net/URL;Ljava/net/URLStreamHandler;Ljava/util/HashMap;)V+132 
j sun.misc.URLClassPath$3.run()Ljava/lang/Object;+82 
v ~StubRoutines::call_stub 
j java.security.AccessController.doPrivileged(Ljava/security/PrivilegedExceptionAction;)Ljava/lang/Object;+0 
j sun.misc.URLClassPath.getLoader(Ljava/net/URL;)Lsun/misc/URLClassPath$Loader;+9 
j sun.misc.URLClassPath.getLoader(I)Lsun/misc/URLClassPath$Loader;+78 
j sun.misc.URLClassPath.findResource(Ljava/lang/String;Z)Ljava/net/URL;+6 
j java.net.URLClassLoader$2.run()Ljava/lang/Object;+12 
v ~StubRoutines::call_stub 
j java.security.AccessController.doPrivileged(Ljava/security/PrivilegedAction;Ljava/security/AccessControlContext;)Ljava/lang/Object;+0 
j java.net.URLClassLoader.findResource(Ljava/lang/String;)Ljava/net/URL;+13 
j java.lang.ClassLoader.getResource(Ljava/lang/String;)Ljava/net/URL;+30 
j java.lang.ClassLoader.getResourceAsStream(Ljava/lang/String;)Ljava/io/InputStream;+2 
j org.apache.commons.logging.LogFactory$3.run()Ljava/lang/Object;+15 
v ~StubRoutines::call_stub 
j java.security.AccessController.doPrivileged(Ljava/security/PrivilegedAction;)Ljava/lang/Object;+0 
j org.apache.commons.logging.LogFactory.getResourceAsStream(Ljava/lang/ClassLoader;Ljava/lang/String;)Ljava/io/InputStream;+9 
j org.apache.commons.logging.LogFactory.getFactory()Lorg/apache/commons/logging/LogFactory;+30 
j org.apache.commons.logging.LogFactory.getLog(Ljava/lang/Class;)Lorg/apache/commons/logging/Log;+0 
j com.iconclude.dharma.app.OperationStudio.<clinit>()V+20 
v ~StubRoutines::call_stub 

--------------- P R O C E S S --------------- 

Java Threads: (=> current thread) 
    0x0000000046414000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=8024, stack(0x0000000047540000,0x0000000047740000)] 
    0x0000000046400000 JavaThread "CompilerThread1" daemon [_thread_blocked, id=11732, stack(0x0000000047440000,0x0000000047540000)] 
    0x00000000463ed800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=10924, stack(0x0000000047340000,0x0000000047440000)] 
    0x00000000463e1000 JavaThread "Attach Listener" daemon [_thread_blocked, id=10180, stack(0x0000000047140000,0x0000000047340000)] 
    0x00000000463d6000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=9760, stack(0x0000000046f40000,0x0000000047140000)] 
    0x0000000046319000 JavaThread "Finalizer" daemon [_thread_blocked, id=4976, stack(0x0000000046d40000,0x0000000046f40000)] 
    0x0000000046312000 JavaThread "Reference Handler" daemon [_thread_blocked, id=12024, stack(0x0000000046b40000,0x0000000046d40000)] 
=>0x000000000076c800 JavaThread "main" [_thread_in_Java, id=10292, stack(0x0000000002960000,0x0000000002b60000)] 

Other Threads: 
    0x0000000046308800 VMThread [stack: 0x0000000046a40000,0x0000000046b40000] [id=11912] 
    0x0000000046448800 WatcherThread [stack: 0x0000000047740000,0x0000000047840000] [id=11840] 

VM state:not at safepoint (normal execution) 

VM Mutex/Monitor currently owned by a thread: None 

Heap 
PSYoungGen  total 38208K, used 10045K [0x0000000035b60000, 0x0000000038600000, 0x0000000045b60000) 
    eden space 32768K, 30% used [0x0000000035b60000,0x000000003652f728,0x0000000037b60000) 
    from space 5440K, 0% used [0x00000000380b0000,0x00000000380b0000,0x0000000038600000) 
    to space 5440K, 0% used [0x0000000037b60000,0x0000000037b60000,0x00000000380b0000) 
PSOldGen  total 87424K, used 0K [0x0000000015b60000, 0x000000001b0c0000, 0x0000000035b60000) 
    object space 87424K, 0% used [0x0000000015b60000,0x0000000015b60000,0x000000001b0c0000) 
PSPermGen  total 21248K, used 6037K [0x0000000005b60000, 0x0000000007020000, 0x0000000015b60000) 
    object space 21248K, 28% used [0x0000000005b60000,0x00000000061457f0,0x0000000007020000) 

Dynamic libraries: 
0x0000000000400000 - 0x000000000042e000  C:\Program Files\HEWLETT-PACKARD\Operations Orchestration\jre1.6\bin\javaw.exe 
0x00000000774f0000 - 0x000000007769a000  C:\windows\SYSTEM32\ntdll.dll 
0x00000000772d0000 - 0x00000000773ef000  C:\windows\system32\kernel32.dll 
0x000007fefd5d0000 - 0x000007fefd63c000  C:\windows\system32\KERNELBASE.dll 
0x000007fefdec0000 - 0x000007fefdf9b000  C:\windows\system32\ADVAPI32.dll 
0x000007feff760000 - 0x000007feff7ff000  C:\windows\system32\msvcrt.dll 
0x000007feff3b0000 - 0x000007feff3cf000  C:\windows\SYSTEM32\sechost.dll 
0x000007feff040000 - 0x000007feff16d000  C:\windows\system32\RPCRT4.dll 
0x00000000773f0000 - 0x00000000774ea000  C:\windows\system32\USER32.dll 
0x000007feff3d0000 - 0x000007feff437000  C:\windows\system32\GDI32.dll 
0x000007feff650000 - 0x000007feff65e000  C:\windows\system32\LPK.dll 
0x000007fefe0d0000 - 0x000007fefe199000  C:\windows\system32\USP10.dll 
0x000007fefd170000 - 0x000007fefd1c7000  C:\windows\system32\apphelp.dll 
0x000007fef2160000 - 0x000007fef21ba000  C:\windows\AppPatch\AppPatch64\AcLayers.DLL 
0x000007fefa510000 - 0x000007fefa581000  C:\windows\system32\WINSPOOL.DRV 
0x000007fef27e0000 - 0x000007fef27f8000  C:\windows\system32\MPR.dll 
0x000007fee0330000 - 0x000007fee0797000  C:\windows\AppPatch\AppPatch64\AcXtrnal.DLL 
0x000007fef0230000 - 0x000007fef0281000  C:\windows\AppPatch\AppPatch64\AcGenral.DLL 
0x000007fefd140000 - 0x000007fefd165000  C:\windows\system32\SspiCli.dll 
0x000007feff660000 - 0x000007feff6d1000  C:\windows\system32\SHLWAPI.dll 
0x000007fefd6f0000 - 0x000007fefd8f3000  C:\windows\system32\ole32.dll 
0x000007fefe1a0000 - 0x000007fefef2b000  C:\windows\system32\SHELL32.dll 
0x00000000738a0000 - 0x00000000738a3000  C:\windows\system32\sfc.dll 
0x000007fef8ba0000 - 0x000007fef8bb0000  C:\windows\system32\sfc_os.DLL 
0x000007fefd530000 - 0x000007fefd54e000  C:\windows\system32\USERENV.dll 
0x000007fefd330000 - 0x000007fefd33f000  C:\windows\system32\profapi.dll 
0x000007fefb240000 - 0x000007fefb258000  C:\windows\system32\dwmapi.dll 
0x000007fefd900000 - 0x000007fefd92e000  C:\windows\system32\IMM32.DLL 
0x000007fefef30000 - 0x000007feff039000  C:\windows\system32\MSCTF.dll 
0x000007fef2430000 - 0x000007fef24d6000  C:\Program Files\McAfee\Host Intrusion Prevention\HcApi.dll 
0x000000006f510000 - 0x000000006f51b000  C:\Program Files\McAfee\Host Intrusion Prevention\HcThe.dll 
0x000000006d7f0000 - 0x000000006de95000  C:\Program Files\HEWLETT-PACKARD\Operations Orchestration\jre1.6\bin\server\jvm.dll 
0x000007fefba30000 - 0x000007fefba6b000  C:\windows\system32\WINMM.dll 
0x000000006d760000 - 0x000000006d76e000  C:\Program Files\HEWLETT-PACKARD\Operations Orchestration\jre1.6\bin\verify.dll 
0x000000006d3b0000 - 0x000000006d3d7000  C:\Program Files\HEWLETT-PACKARD\Operations Orchestration\jre1.6\bin\java.dll 
0x000000006d310000 - 0x000000006d31a000  C:\Program Files\HEWLETT-PACKARD\Operations Orchestration\jre1.6\bin\hpi.dll 
0x00000000776c0000 - 0x00000000776c7000  C:\windows\system32\PSAPI.DLL 
0x000000006d7b0000 - 0x000000006d7c2000  C:\Program Files\HEWLETT-PACKARD\Operations Orchestration\jre1.6\bin\zip.dll 

VM Arguments: 
jvm_args: -Xms128m -Xmx512m -Diconclude.home=C:\Program Files\Hewlett-Packard\Operations Orchestration -Dicons.dir=./Studio/extra/icons/ -Dstudio.mode=PRODUCT_MODE -Ddocs.dir=Studio/docs/ -Dtemplate.dir=Studio/extra/template/ -Xss2048k -Dsun.java2d.d3d=false -Xmx768M -XX:MaxPermSize=256M -Duser.language=en -Duser.region=US 
java_command: com.iconclude.dharma.app.OperationStudio 
Launcher Type: SUN_STANDARD 

Environment Variables: 
PATH=C:\ProgramData\Oracle\Java\javapath;C:\Program Files\RA2HP\;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Java\jdk1.8.0_45\bin;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;C:\Program Files\ActivIdentity\ActivClient\;C:\Program Files (x86)\ActivIdentity\ActivClient\;C:\HashiCorp\Vagrant\bin;C:\Program Files (x86)\HP\Virtual User Generator\strawberry-perl\perl\bin;C:\ProgramData\Hewlett-Packard\PC COE\VSC\Drivers\;C:\Program Files\HEWLETT-PACKARD\Operations Orchestration\Studio\..\jre1.6\bin 
USERNAME=chengca 
OS=Windows_NT 
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel 



--------------- S Y S T E M --------------- 

OS: Windows 7 Build 7600 

CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 58 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, ht 

Memory: 4k page, physical 8267484k(3974016k free), swap 16533108k(12078756k free) 

vm_info: Java HotSpot(TM) 64-Bit Server VM (16.0-b13) for windows-amd64 JRE (1.6.0_18-b07), built on Dec 17 2009 13:24:11 by "java_re" with MS VC++ 8.0 (VS2005) 

time: Tue Jun 09 19:10:06 2015 
elapsed time: 0 seconds

誰能幫我這個，所以我可以找出其中的問題源自於？我一直在解決問題（卸載/重新安裝JRE，作爲管理員運行，以兼容模式運行等），現在已經好幾天了，但我正在投入討論。如果有人有任何想法，我會非常感激。

來源

2015-06-09 forbid1989

它可能以前運行過不同的Java版本嗎？ – stark

嗯，我曾嘗試在卸載和重新安裝軟件之間使用不同版本的Java（Java 7和8，JRE 1.6,1.7,1.8），但沒有使用骰子。我目前的Java版本是版本8版本45. – forbid1989

我碰到這個解決方案來：

http://www.java-forums.org/advanced-java/48035-solve-jvm-problem.html

看來，加入「java.tools」位置（這是在文件夾「java \ lib」中）到JAVA_HOME解決了他的問題。

您還可以檢查此鏈接來準確定位問題：https://weblogs.java.net/blog/kohsuke/archive/2009/02/crash_course_on.html

希望這有助於。

來源

2015-06-09 13:04:05 JFPicard

謝謝。如果發生任何事情，我會通知你 – forbid1989

你好，你發給我的鏈接確實有幫助。創建JAVA_HOME解決了我的問題。非常感謝！ – forbid1989

如果它對你有所幫助，你可以投票回答這個問題，甚至將它標記爲答案。 ;） – JFPicard

根據Oracle的說法，您所遇到的EXCEPTION_ACCESS_VIOLATION問題已知會在運行Java版本6.0,7.0或8.0的Windows 8，Windows 7和Windows Vista平臺上發生。 Oracle提到的解決方案是暫時禁用用戶帳戶控制（UAC）。

下面的鏈接從Oracle的確切網頁到我指：Oracle on Exception Access Violations

來源

2015-06-09 12:12:09

謝謝，但我曾嘗試關閉用戶帳戶控制爲「從不通知」。它仍然不會工作不幸。 – forbid1989

您是否曾嘗試在您嘗試安裝程序時刷新正在使用的計算機上的高速緩存？ –

Hi A.W.當你提到刷新緩衝存儲器時，你的意思是在這個鏈接中提到的東西？http://www.geckoandfly.com/9298/flush-and-free-up-windows-7-memory-cache/？ – forbid1989

由於EXCEPTION_ACCESS_VIOLATION我的公司軟件不會運行

回答

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