在Openerp的模塊升級過程中出現錯誤

Question

我是openerp的新用戶。我創建了一個新模塊，它已成功安裝，並且一切正常。但是，當我嘗試將模塊升級我得到了這樣的錯誤：

> 2013-05-09 14:59:45,117 7236 ←[1;31m←[1;49mERROR←[0m Fisc openerp.osv.osv: Uncaught exception 
Traceback (most recent call last): 
File "C:\OpenErp\openerp\openobject-server\openerp\osv\osv.py", line 121, in wrapper 
    return f(self, dbname, *args, **kwargs) 
    File "C:\OpenErp\openerp\openobject-server\openerp\osv\osv.py", line 176, in execute 
    res = self.execute_cr(cr, uid, obj, method, *args, **kw) 
    File "C:\OpenErp\openerp\openobject-server\openerp\osv\osv.py", line 164, in execute_cr 
    return getattr(object, method)(cr, uid, *args, **kw) 
    File "C:\OpenErp\openerp\openobject-server\openerp\addons\base\module\module.py", line 456, in button_immediate_upgra 
    return self._button_immediate_function(cr, uid, ids, self.button_upgrade, context=context) 
    File "C:\OpenErp\openerp\openobject-server\openerp\addons\base\module\module.py", line 418, in _button_immediate_func 
    _, pool = pooler.restart_pool(cr.dbname, update_module=True) 
    File "C:\OpenErp\openerp\openobject-server\openerp\pooler.py", line 39, in restart_pool 
    registry = RegistryManager.new(db_name, force_demo, status, update_module, True) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\registry.py", line 176, in new 
    openerp.modules.load_modules(registry.db, force_demo, status, update_module) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 333, in load_modules 
    processed = load_marked_modules(cr, graph, states_to_load, force, status, report, loaded_modules) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 244, in load_marked_modules 
    loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 179, in load_module_graph 
    load_update_xml(module_name, idref, mode) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 76, in <lambda> 
    load_update_xml = lambda *args: _load_data(cr, *args, kind='update_xml') 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 119, in _load_data 
    tools.convert_csv_import(cr, module_name, pathname, fp.read(), idref, mode, noupdate) 
    File "C:\OpenErp\openerp\openobject-server\openerp\tools\convert.py", line 931, in convert_csv_import 
    raise Exception(_('Module loading failed: file %s/%s could not be processed:\n %s') % (module, fname, warning_msg)) 
Exception: Module loading failed: file crm_livechat/crm_livechat\security/ir.model.access.csv could not be processed: 
Line 1 : No matching record found for external id 'crm.group_crm_user' in field 'Group' 
2013-05-09 14:59:45,134 7236 ←[1;31m←[1;49mERROR←[0m Fisc openerp.netsvc: Module loading failed: file crm_livechat/crm_ 
Line 1 : No matching record found for external id 'crm.group_crm_user' in field 'Group' 
Traceback (most recent call last): 
    File "C:\OpenErp\openerp\openobject-server\openerp\netsvc.py", line 361, in dispatch_rpc 
    result = ExportService.getService(service_name).dispatch(method, params) 
    File "C:\OpenErp\openerp\openobject-server\openerp\service\web_services.py", line 585, in dispatch 
    res = fn(db, uid, *params) 
    File "C:\OpenErp\openerp\openobject-server\openerp\osv\osv.py", line 167, in execute_kw 
    return self.execute(db, uid, obj, method, *args, **kw or {}) 
    File "C:\OpenErp\openerp\openobject-server\openerp\osv\osv.py", line 121, in wrapper 
    return f(self, dbname, *args, **kwargs) 
    File "C:\OpenErp\openerp\openobject-server\openerp\osv\osv.py", line 176, in execute 
    res = self.execute_cr(cr, uid, obj, method, *args, **kw) 
    File "C:\OpenErp\openerp\openobject-server\openerp\osv\osv.py", line 164, in execute_cr 
    return getattr(object, method)(cr, uid, *args, **kw) 
    File "C:\OpenErp\openerp\openobject-server\openerp\addons\base\module\module.py", line 456, in button_immediate_upgra 
    return self._button_immediate_function(cr, uid, ids, self.button_upgrade, context=context) 
    File "C:\OpenErp\openerp\openobject-server\openerp\addons\base\module\module.py", line 418, in _button_immediate_func 
    _, pool = pooler.restart_pool(cr.dbname, update_module=True) 
    File "C:\OpenErp\openerp\openobject-server\openerp\pooler.py", line 39, in restart_pool 
    registry = RegistryManager.new(db_name, force_demo, status, update_module, True) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\registry.py", line 176, in new 
    openerp.modules.load_modules(registry.db, force_demo, status, update_module) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 333, in load_modules 
    processed = load_marked_modules(cr, graph, states_to_load, force, status, report, loaded_modules) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 244, in load_marked_modules 
    loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 179, in load_module_graph 
    load_update_xml(module_name, idref, mode) 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 76, in <lambda> 
    load_update_xml = lambda *args: _load_data(cr, *args, kind='update_xml') 
    File "C:\OpenErp\openerp\openobject-server\openerp\modules\loading.py", line 119, in _load_data 
    tools.convert_csv_import(cr, module_name, pathname, fp.read(), idref, mode, noupdate) 
    File "C:\OpenErp\openerp\openobject-server\openerp\tools\convert.py", line 931, in convert_csv_import 
    raise Exception(_('Module loading failed: file %s/%s could not be processed:\n %s') % (module, fname, warning_msg)) 
Exception: Module loading failed: file crm_livechat/crm_livechat\security/ir.model.access.csv could not be processed: 
Line 1 : No matching record found for external id 'crm.group_crm_user' in field 'Group' 
> c:\openerp\openerp\openobject-server\openerp\tools\convert.py(931)convert_csv_import() 
-> raise Exception(_('Module loading failed: file %s/%s could not be processed:\n %s') % (module, fname, warning_msg)) 

Answer 1

你的錯誤顯示，多數民衆贊成錯誤來自crm_livechat從安全/ ir.model.access.csv文件模塊，它找不到crm.group_crm_user這種類型的組。 請檢查此組是否定義或不使用，如果您使用的是7或6.1，那麼我認爲該組已從crm中刪除，