2016-07-11 79 views
2

系統配置: Windows 7專業版SP1(64位)IBM MQ客戶端9.0安裝失敗的微軟Windows 7專業版SP1

  1. 卸載MQ客戶端7.5
  2. 後來嘗試安裝MQ客戶端9.0,從下載here。 但運行2分鐘後安裝,最後以下面的錯誤失敗。我選擇了默認設置組件。

Blockquote Error 1713. IBM MQ (Installation1) cannot install one of its required products. Contact your technical support group.

  • 看着臨時文件夾安裝日誌文件。安裝失敗@ CustomAction「iwiInstall32bitRuntime」。
  • MSI (s) (2C:A0) [17:36:55:139]: Note: 1: 2203 2: C:\PATH \IBM MQ\9.0.0.0-IBM-MQC-Win64\Windows\msi\IBM MQ 32bitSupport.msi 3: -2147287038

    CustomAction iwiInstall32bitRuntime returned actual error code 2 (note this may not be 100% accurate if translation happened inside sandbox)

    MSI (s) (2C:1C) [17:36:55:139]: Note: 1: 1713 2: IBM MQ (Installation1) 3: 1631

    Info 2835.The control ErrorIcon was not found on dialog SetupError.

    Error 1713.IBM MQ (Installation1) cannot install one of its required products. Contact your technical support group. System Error: 1631.

    MSI (s) (2C:1C) [17:37:54:336]: Product: IBM MQ (Installation1) -- Error 1713.IBM MQ (Installation1) cannot install one of its required products. Contact your technical support group. System Error: 1631.

    Action ended 17:37:54: iwiInstall32bitRuntime. Return value 3.

    任意分辨率爲這個錯誤?

    +0

    打開MSI日誌記錄(https://support.microsoft.com/en-gb/kb/223300),看看什麼是32位安裝程序運行時內部發生的。基本上,主要的產品安裝產生了一個32位和64位C運行時安裝程序來放置它所需的Microsoft C運行時,其中一個失敗。如果使用該修復程序,則每個msi安裝都會在%TEMP%目錄中生成msi * .log,並且一個應該用於C運行時 - 請參閱您是否可以看到任何明顯的內容,或將其加上主安裝程序日誌的某處。機會是C運行時安裝錯誤/不正確,但沒有看到一個日誌很難告訴 – JasonE

    回答

    3

    我發現這裏的解決方案https://developer.ibm.com/answers/questions/275503/mq-install-on-windows-fails-with-rc1713.html

    The 9.0.0.0-IBM-MQC-Win64.zip file has the 32-bit and 64-bit compiler runtime MSI files in the wrong location relative to where Setup (IBM MQ.msi) is looking for them.

    To workaround this issue, copy "%mq_install_media_path%\Windows\MSI\x86\IBM MQ 32bitSupport.msi" to "%mq_install_media_path%\Windows\MSI\", and copy "%mq_install_media_path%\Windows\MSI\x64\IBM MQ 64bitSupport.msi" to "%mq_install_media_path%\Windows\MSI\".

    (where %mq_install_media_path% contains the unzipped 9.0.0.0-IBM-MQC-Win64.zip files).

    +0

    這很容易,非常感謝你 –