我在查詢中遇到問題。無論我如何嘗試,我都無法獲得百分比。請幫幫我。我需要在個別查詢中每週獲取POS和NON-POS的百分比創建和關閉時間。我總是得到一個錯誤。謝謝!如何在oracle中獲取百分比?
查詢:
對於POS:
SELECT 'Data'
||','||COUNT(CASE WHEN UPPER(TICKET_CUSTOMER_USER_ID) = UPPER('POS-generic') THEN 1 ELSE NULL END) --POS
FROM APP_ACCOUNT.OTRS_TICKET
WHERE TRUNC(CREATE_TIME, 'IW') BETWEEN SYSDATE -119 AND SYSDATE -1
AND trunc(CLOSE_TIME, 'IW') BETWEEN SYSDATE -119 AND SYSDATE -1;
非POS
SELECT 'Data'
||','||COUNT(CASE WHEN UPPER(TICKET_CUSTOMER_USER_ID) = UPPER('hcphuser') THEN 1 ELSE NULL END) --NON_POS
FROM APP_ACCOUNT.OTRS_TICKET
WHERE TRUNC(CREATE_TIME, 'IW') BETWEEN SYSDATE -119 AND SYSDATE -1
AND trunc(CLOSE_TIME, 'IW') BETWEEN SYSDATE -119 AND SYSDATE -1;
數據庫的一些輸出:
Name ticket_customer_id create_time close_time
--------------------------------------------------------------------------
Cannot access the Zimbra Email POS-generic 10/15/2013 10/15/2013
Slow WIFI Connection POS-generic 10/15/2013 10/16/2013
Change phone number hcphuser 10/17/2013 10/18/2013
輸出樣本的需要:
FOR POS
Data, 10/10/2013, 50, 60%
Data, 10/17/2013, 30, 40%
FOR NON POS
Data, 10/10/2013, 70, 60%
Data, 10/17/2013, 50, 40%
您所提供所需的輸出是事實很好,但你忘了提供輸入 - 從你想要輸出什麼輸入?源數據的示例也將有用。 –
對不起。我現在更新我的問題的內容 – user3172075
計算百分比應該可能涉及某種劃分,而查詢中沒有劃分運算符。 – mustaccio